Services provided by our administration support team include:

• Telephone services including appointment booking, case updates and queries.
• Telesales operations, including direct client contact on your behalf*.
• Annual reviews.
• Review of administrative systems.
• Technical support.
• Post processing.
• New business file packaging.
• File checking service prior to case submission.
• Pipeline monitoring.
• Diary management.
• Commission reconciliation.
• Diary chasing management.
• Mailshots and newsletters.
• Marketing campaigns.

* Please note, all client contact communication is digitally recorded and fully audit trailed.